Terms and Conditions

Last updated: September 2026 · Applies to bookings made on tourvallevipcusco.com.

1. Who provides the service

Tours booked on tourvallevipcusco.com are operated by Enjoy Peru Holidays EIRL, tax ID 20600007204, with offices at Av. Tullumayo 111-B, Cusco, Peru. The company holds GERCETUR Cusco licence N° 221-2024 and Ministry of Culture registration AG2164. "Tour Valle VIP Cusco" is the brand under which we offer these tours.

2. Services

We offer full-day Sacred Valley tours from Cusco on two routes. The Classic covers the Taray viewpoint, Pisac, Ollantaytambo and Chinchero. The Sacred Valley VIP covers Chinchero, the Maras salt mines, Moray, Ollantaytambo and Pisac. We also run private tours from US$90 per person.

What is and is not included is set out on what is included.

3. Bookings and payment

Bookings are made online through WeTravel, paid by card. Your booking is confirmed when you receive the confirmation email, which works as your voucher. Prices are quoted in US dollars (US$) per person.

4. Prices and entrance tickets

Current prices are shown on the prices page. Site entrance tickets are not included on either route: the tourist ticket is needed on the Classic and on the Sacred Valley VIP, and the VIP adds the Maras salt mines fee, charged by the local community. Both are paid in cash in soles on the day of the tour, or added at booking depending on the option.

5. Schedules and pickup

Published times are for reference. The exact pickup time is confirmed by WhatsApp the night before and may vary by a few minutes depending on your area. Please be ready at the agreed place at the confirmed time.

6. Itinerary

The order and length of the stops may be adjusted for traffic, weather, crowds at the sites or other circumstances, in order to run the route safely. The route includes a stop at the Pisac artisan market; purchases are optional.

7. Cancellations

These are governed by our cancellation policy.

8. Traveller responsibilities

Tell us before the tour about any health condition, dietary restriction or special need.
Carry a valid ID or passport.
Take the effects of altitude into account and consult a doctor if appropriate.
Hold travel insurance, which we recommend and which is not included.
Follow the guide’s instructions and the rules of each archaeological site.

9. Force majeure

We are not liable for delays or cancellations caused by events beyond our control, such as extreme weather, road closures or strikes. In those cases we offer rescheduling or a refund under the cancellation policy.

10. Complaints

You can send any complaint by WhatsApp (+51 994 822 637) or to info@tourvallevipcusco.com. Under Peruvian consumer protection rules, you also have the right to register a complaint in our official complaints book (Libro de Reclamaciones).